Serving Bucks & Montgomery County (215) 355-2400

ReachUC

The Power of PBX VoIP on your Mobile Device and Desktop

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ReachUC Smartphone Mobility App

Full Mobile Compatability

Using ReachUC to receive calls is just like using your mobile phone. Incoming voice and video calls will appear on your device lock screen just like a cellular call.

Easy to Use Interface

ReachUC allows users to interact with the PBX through an intuitive and familiar interface. The keypad screen offers easy access to make a call. Check voicemail, view phone contacts, send and receive SMS messages, view call history and view advance PBX features.

UCaaS Integration

Manage your UCaaS account including Caller ID and PBX Answering Rules

In Call Options

While on Call, users have numerous call handling options including record, Hold, Blind, Transfer, Attended Transfer, and Join Conference.

Messages

ReachUC has flexible and powerful messaging features. it can send and receive SMS messages from a business phone line so that users need not divulge personal cell phone numbers. It also allows intracompany messaging with any PBX contact

True Unified Communications

ReachUC allows you to choose the type of call you want to make with a single long tap. You can choose VoIP Call, Video Call, GSM Call or Callback. The Callback option is especially useful if you want to make a call through the PBX but don’t have a strong data signal.

Video Calling

The Video Calling option allows users to make a video call to any PBX contact that also has video capabilities.

Zero Touch Configuration

To use ReachUC simply log-in with the credentials from your PBX portal. That’s all there is to it. All the features that you are accustomed to will be pre-configured and ready for you.

Real Time Presence

The ReachUC presence panel shows you the status of other PBX users – Available, Busy or Offline – in real time.

Reach UC Connector Desktop App

Integration

Included with and configured from within ReachUC Connector and provides a range of set integration features such as:

ADD CONTACT

ACTIVITY LOGGING

SCREEN POPPING

MICROSOFT TEAMS INTEGRATION

Show, add, pop CRM contact from a Microsoft Teams calls, change preferred device, open Microsoft Teams chat from ReachUC Connector Presence window, show colleague’s photo from Presence, and more

CALL HISTORY

The Call History window contains a list of an extension user’s recent calls. Users can make calls directly from the Call History window.

CLICK-TO-DIAL

Dialing from web browsers and integrated applications, including bespoke and clipboard dialing

SOFTPHONE

ReachUC Connector includes an embedded Softphone allowing the user to make a call directly from their computer

PRESENCE

A dockable window allowing a user to see extension status/availability of their co-workers, Call co-workers, transfer calls or pick up co-worker calls, Add contacts, Start Microsoft Teams chats, and more.

ReachUC Mobility works on all your devices: Apple iOS, Android, Windows and MacOS.