Voice Services
Communications solutions for any business need, large or small.
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The right voice services for your business…
The Smart IP family of cloud and premise-based enterprise class IP phone systems combines unified communications features into a scalable solution that can support from 2 to 10,000 users across an unlimited number of locations.
Your Local VoIP Phone Company
Hosted Phone System
Smart IP Hosted VoIP services are easy to use, incredibly advanced, and less expensive than traditional solutions. We provide top-tier features and options combined with our personalized on-site sales, installation, and ongoing technical support.
Premise-Based IP Phone System
Many companies still find financial and technological benefits to buying and owning a traditional phone system. Smart IP offers advanced digital and IP phone system solutions to meet the needs of every business.
Call Center Solutions
Hosted and IP PBX call center solutions with tools necessary to maintain a modern call center and are scalable to every size business.
Virtual Fax
The technological needs and faxing habits of each employee can vary, so we deliver 3 different virtual and traditional faxing solutions.
Business SMS
Incorporate text messaging to improve communication with customers. Business SMS gives you to ability to send and recieve text messages from your VoIP phone number, allowin you to text message from your computer.
SIP Trunking
Our SIP voice services deliver superior features and voice quality while offering failover and redundancy capabilities not available with traditional carriers. This service is available for all phone systems.
Legacy Phone System Support
Full hardware and technical support is available for many older digital and traditional phone systems. Smart IP is committed to helping protect your investment and extend the lifespan of your current phone system.
Network Services
In addition to providing your business with cutting edge voice services, we take the time to asses your network and provide options to organize and enhance your network for optimal efficiency.
Voice Services Timeline
What to expect when you contact Smart IP Solutions for a new VoIP solution or additional services.
1
Evaluation
Schedule an on-site to determine cost, requirements, and a network inspection
2
Remote Diagnostics
An off-site diagnostic test to assure system performance
3
Schedule Installation
Planning the date and time for the installation and phone number porting
4
Review System
Rechecking the system to ensure correct configuration for installation
5
Installation and Training
Installing and customized group training for phones and other equipment
6
Activation
On-site to coordinate the system activation, number porting, and provide addition training/support
7
Administration Training
Custom training for administrators to fully understand the capabilities of their new system
8
Follow-Up
On-site follow-up for training as required withing 60 days programming